Terms and Conditions

Venue Information

Pink Kitten Dance School currently has a head office and Studio in Central Bristol by Cabot Circus BS2. 9EB  Very occasionally within Bristol we use other venues that may be more suitable for the event – your booking receipt will have the full address of the venue on it – please call if you are unsure

For weekly classes outside of Bristol we use various venues around the centre of Cardiff, Bath, Stroud and Cheltenham.  We use a mixture of private rooms in bars, pubs, fitness studios, community centres and gyms depending on the activity.

Our weekly burlesque classes are always held in areas which are private, we do not tend to use fitness studios for our weekly burlesque classes as the environment is too sterile for the creativity involved in our burlesque classes.

Our weekly pole classes are held in both a studio,  gym and pub function room surroundings. If you have any questions or concerns about the venue please check with us before booking.

Hen party bookings will be held in venues that are central and convenient to your parties arrangements.

Change of Dates, Times or Venue

Occasionally due to circumstances beyond our control we must reserve the right to change times, dates and locations of our classes, workshops and parties. If we then cannot meet your needs we will then offer you a full refund.

We have minimum numbers which must be reached in order for us to be able to run some courses and workshops. Unfortunately if we do not reach those numbers we are unable to run the course / workshop.  If you are booked onto a course / workshop where this is the case we will offer you a full refund or transfer to another course / workshop. We close registrations for workshops 24 hours before the start or at 12 pm the day before( for evening classes), we will inform you as soon as we can after this point if the workshop or course is to be rearranged/ moved. If you have not heard from us by the close of business the previous day then your workshop will be on. Please make sure you provide accurate contact details so we can get in contact in the event of any changes.

To make sure this doesn’t happen be sure to tell your friends about Pink Kitten! Join us on facebook and share our events with your friends. We offer great discounts if you bring a friend.

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Health and Safety Information for Pole Dancing

  • Pink Kitten Teachers are fully covered with public liability insurance.
  • Pink Kitten pole dance teachers have First Aid training
  • Hannah is a qualified fitness instructor ( level 2 exercise to music, Pilates, nutrition)
  • Hannah, Helena and Elly are  registered PDC instructors
  • Pole Dancing is not suitable for anyone who is pregnant.
  • If you believe that you have any medical conditions which may make Pole Dancing unsuitable then please consult your GP.
  • You must at all times follow the instruction of our teachers. Students who repeatedly disobey instructions may be asked to leave the class
  • Please do not invert on the pole without the express permission of the teacher in charge of the lesson. This is to prevent injury to yourself and others.
  • Whilst our instructors give every attention to you safety through out the lesson, Pole Dancing is a sport like any other, and there is always a danger of getting hurt.
  • Pink Kitten cannot accept any liability for injuries incurred during the lessons.
  • Please do not wear moisturiser as this will make the pole very slippery and potentially very dangerous for you and other students.
  • Students should wear training shoes for the warm up, if you choose not to you do so at your own risk.

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Please see the Terms and Conditions for the type of lesson you are booking:

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Courses and Workshops

Please ensure you arrive on time for your workshops and courses – we cannot run lessons over for late arrivals.

Please make sure you check your receipt after purchase to ensure you have booked the correct course and know the date time and venue details. Please contact us if you have any queries regarding this.

You will receive a confirmation via e-mail for your booking (please check your junk/spam e-mail inbox) and will normally only be contacted again if there is a change to your workshop or course, or you have an outstanding balance to pay.

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Course / Workshop Cancellations

We will refund in full any workshops or courses which are cancelled by Pink Kitten.

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Refunds

We can only refund courses or workshops which are cancelled more than 7 days before the start date.

All refunds will be subject to a £10 administration fee for courses and £5 for workshops.

Once the course/ workshop has started we will not refund missed lessons / workshops, in any circumstance.

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Transfers

We can only transfer missed lessons for which there has been a proven physical injury preventing attendance of that class, or if you informed us at least 48 hours before the course started that you would be missing a lesson and we agreed to give you a lieu class ( where a discount is applied no transfers are allowed and the terms and conditions of the ticket apply). Please note a doctors note will be required to prove illness/ injury was severe enough to prevent class attendance.

If you have booked a course and find that you cannot attend all the classes we are happy to offer alternative classes if available and work to your schedule but you must give at least 7 days notice prior to the course starting or your lessons will be forfeited.

Please see course prices section below for terms and conditions on each type of ticket.

WE ARE UNABLE TO OFFER TRANSFERS FOR MISSED CLASSES WHERE WE HAVE BEEN INFORMED OF YOUR ABSENCE AFTER THE EVENT UNDER ANY CIRCUMSTANCE. YOU WILL HAVE FORFEITED YOUR CLASS.

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Hen Parties

You must ensure that you arrive on time for your lesson; we cannot run over lessons so you forfeit the missed time if you are late.

Please ensure you understand and have read our terms and conditions before you book

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Hen Party Deposit

Your deposit is used to book and secure your venue and teacher for your chosen date, this is done at the time of booking.

Your deposit is non refundable  as we will still be contracted to pay the teacher and venue once they are booked.

We will only refund the deposit if we are unable to provide a teacher and venue before the party date.

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Hen Party Cancellations

  • One Month
    • If you cancel over 4 weeks in advance of your booking we may be able to book another party in your venue. If this is the case we will refund your deposit less £20 administration fee. If we are unable to book another party, we will be unable to refund your booking fee as this will have been used to secure the teacher and venue.
  • Two weeks
    • Parties which are cancelled two weeks or more before the party date will be entitled to a refund of any amount paid in excess of the deposit.
    • The Deposit is non refundable
  • Less than 14 days
    • Parties that are cancelled less than fourteen days before the date are not entitled to a refund.
    • Deposit is non refundable
    • Payments over and above deposit are non refundable

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We will not teach anyone who is so intoxicated that we believe them to be a danger to themselves on the pole.

Our Hen Parties are two hours long as standard, please expect to have a break of around 10 minutes in the middle of your party.

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Venues

You will be informed of your venue location before the party date. Please check the venue type and location carefully before your party takes place. We are happy to try and find alternative venues before the party date but cannot accept responsibility for the location / type of venue not being suitable after the event. All our venues are ones that we have used before on a regular basis (unless we are providing a bespoke hen party for you in a new location) and are suitable for holding our hen parties. If you have certain expectations for your venue, please discuss this before your hen party so that we can ensure you are aware of the venue limitations.

We will use function rooms, bars, clubs, dance studios and gyms, all of which are privately owned and we do the best to make sure that they are clean.  If there is a problem with the venue on your arrival , please tell the teacher and call the out of hours number so we can attempt to rectify the problem for the party. We have no responsibility for the state of  floors and toilets in the venues we use as they are privately owned, although we try our best to make sure these are clean for your party, again please let the teacher know if there is an issue with the facilities so that they can endeavour to solve the issue during your party.

Problems that are not brought to the attention of the teacher at the time/ brought to the companies attention at the time , will not be recognised as a complaint after the party has finished.  We will always take complaints seriously and try and solve the problem as best we can so that you can enjoy your party but we can only do this if you voice your concerns at the time, there is nothing we can do once the party is over. You can always contact someone on 07445 453461

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Courses / Workshops Prices

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Pole courses

1 hour 15 minutes long. All our courses run in four week blocks

We can only refund courses which are cancelled more than 7 days before the start date.
Once the course has started we will not refund missed lessons, in any circumstance.

We are happy to transfer your place to different classes within your booking block but must be informed that you will not be attending a lesson in advance of your class commencing.

WE ARE UNABLE TO OFFER TRANSFERS FOR MISSED CLASSES WHERE WE HAVE BEEN INFORMED OF YOUR ABSENCE AFTER THE EVENT UNDER ANY CIRCUMSTANCE. YOU WILL HAVE FORFEITED YOUR CLASS.

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Beginners Pole Dancing

Beginners level 1 £50

This is a four week course – Students should attend all four weeks of the course in order to gain the most from it as each lesson builds on the last.  There are no refunds available within 7 days of the class starting. Refunds will be subject to a £10 administration fee. Missed classes will not be transferred or refunded unless by agreement prior to week 1 of the course. Only one lesson is transferrable. All students must attend lesson 1.

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Level 2-4 classes improvers – Advanced intermediate

We have a tiered pricing structure for level 2 -4 Pole Dancing.  The terms and conditions should be read fully before booking one of our multi discounted tickets. Multi discounted tickets have been introduced to reward regular students with a reduced price. The most flexible ticket type is the single class ticket. Both the double and triple tickets are non transferable or refundable so make sure you understand the terms before booking on to one of these ticket types.

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Flexible/ Single lesson level 2-4 £12.50 (£50.00 for 4) – Please contact the office for details

This ticket covers one lesson. This ticket type is suitable for the student who finds they often miss lessons due to other commitments. You can book lessons individually or book in groups of 4 (£50)/ 8 (£100). The single lesson ticket allows complete flexibility to come to lessons when you can.  You must let the office know the dates you plan to attend and also let them know when you cannot so that we can monitor numbers in class.

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Monthly Levels 2 -4 £ 45

This ticket is for four lessons. With this ticket you may book into four lessons over a maximum 5 week period. You may transfer / rearrange one lesson over the 5 week period – you should inform the office before the course begins if you need to transfer a lesson. Once the course has begun there will be no transfers. There are no refunds on this ticket within 7 days of the first lesson. Refunds will be subject to a £10 administration fee.

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Double Discount Levels 2 -4 £80 (save £10)

This ticket covers 8 lessons which maybe taken over a 8 week period (maximum). Students may choose the classes they wish to attend (i.e you could take two classes a week for a month or one class for two months). Please contact the office for a discount code which you should apply to the last booking.

There are no refunds available within 7 days of the class starting.

Refunds will be subject to a £10 administration fee.

The ticket is non refundable and non transferable once the 1st class of the block has begun, due to the discount being offered. No exceptions. If you need more flexibility please use our monthly or single ticket types.

Discount codes for Multi Pole Bookings ( Double Discount/ Triple Discount) should be used on one ticket only – this will produce the correct discount overall. If the discount code is incorrectly applied to the booking you will be asked to make up the difference or your booking will be cancelled.

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Triple Discount Levels 2-4 £110 (save £25)

This ticket covers 12 lessons which maybe taken over a 12 week period (maximum). Students may choose the classes they wish to attend (i.e you could take three pole classes a week for a month, two classes a week for a month then one class for a month or one class for three months). Please contact the office for a discount code which you should apply to the last booking.

There are no refunds available within 7 days of the class starting.

Refunds will be subject to a £10 administration fee.

The ticket is non refundable and non transferable once the 1st class of the block has begun, due to the discount being offered. No exceptions. If you need more flexibility please use our monthly or single ticket types.

Discount codes for Multi Pole Bookings ( Double Discount/ Triple Discount) should be used on one ticket only – this will produce the correct discount overall. If the discount code is incorrectly applied to the booking you will be asked to make up the difference or your booking will be cancelled.

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Burlesque Course

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Refunds

We can only refund courses which are cancelled more than 7 days before the start date.

Refunds will be subject to a £10 administration

Once the course has started we will not refund missed lessons, in any circumstance.

Transfers

We can only transfer missed lessons for which there has been a proven physical injury preventing attendance of that class, or if you informed us 48 hours before the course started that you would be missing a lesson and we agreed to give you a lieu class ( where a discount is applied the terms and conditions of the discount ticket  apply and the ticket is rarely transferable).

WE ARE UNABLE TO OFFER TRANSFERS FOR MISSED CLASSES WHERE WE HAVE BEEN INFORMED OF YOUR ABSENCE AFTER THE EVENT UNDER ANY CIRCUMSTANCE. YOU WILL HAVE FORFEITED YOUR CLASS.

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Beginners Burlesque

Beginners level 1 £50

This is a four week course – Students should attend all four weeks of the course in order to gain the most from it as each lesson builds on the last.  There are no refunds available within 7 days of the class starting. Refunds will be subject to a £10 administration fee. Missed classes will not be transferred or refunded unless by agreement prior to week 1 of the course. Only one lesson is transferrable. All students must attend lesson 1.

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Level 2-4 classes improvers – Advanced Lab

We have a tiered pricing structure for intermediate and advanced Burlesque.  The terms and conditions should be read fully before booking one of our multi discounted tickets. Multi discounted tickets have been introduced to reward regular students with a reduced price.

The most flexible ticket type is the single class ticket. Both the double and triple tickets are non transferable or refundable so make sure you understand the terms before booking on to one of these ticket types.

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Flexible/ Single lesson level 2-4 £12.50 (£50.00 for 4) – Please contact the office for details

This ticket covers one lesson. This ticket type is suitable for the student who finds they often miss lessons due to other commitments. You can book lessons individually or book in groups of 4 (£50)/ 8 (£100). The single lesson ticket allows complete flexibility to come to lessons when you can.  You must let the office know the dates you plan to attend and also let them know when you cannot so that we can monitor numbers in class.

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Monthly Levels 2 -4 £ 45

This ticket is for four lessons. With this ticket you may book into four lessons over a maximum 5 week period. You may transfer / rearrange one lesson over the 5 week period – you should inform the office before the course begins if you need to transfer a lesson. Once the course has begun there will be no transfers. There are no refunds on this ticket within 7 days of the first lesson. Refunds will be subject to a £10 administration fee.

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Double Discount Levels 2 -4 £80 (save £10)

This ticket covers 8 lessons which maybe taken over a 8 week period (maximum). Students may choose the classes they wish to attend (i.e you could take two classes a week for a month or one class for two months). Please contact the office for a discount code which you should apply to the last booking.

There are no refunds available within 7 days of the class starting.

Refunds will be subject to a £10 administration fee.

The ticket is non refundable and non transferable once the 1st class of the block has begun, due to the discount being offered. No exceptions. If you need more flexibility please use our monthly or single ticket types.

Discount codes for Multi Pole Bookings ( Double Discount/ Triple Discount) should be used on one ticket only – this will produce the correct discount overall. If the discount code is incorrectly applied to the booking you will be asked to make up the difference or your booking will be cancelled.

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Triple Discount Levels 2-4 £110 (save £25)

This ticket covers 12 lessons which maybe taken over a 12 week period (maximum). Students may choose the classes they wish to attend (i.e you could take three pole classes a week for a month, two classes a week for a month then one class for a month or one class for three months). Please contact the office for a discount code which you should apply to the last booking.

There are no refunds available within 7 days of the class starting.

Refunds will be subject to a £10 administration fee.

The ticket is non refundable and non transferable once the 1st class of the block has begun, due to the discount being offered. No exceptions. If you need more flexibility please use our monthly or single ticket types.

Discount codes for Multi Pole Bookings ( Double Discount/ Triple Discount) should be used on one ticket only – this will produce the correct discount overall. If the discount code is incorrectly applied to the booking you will be asked to make up the difference or your booking will be cancelled.

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Third Party classes organised by Pink Kitten Dance School

Although we try our best to ensure that teaching is of the highest standard at Pink Kitten, we cannot be held responsible for the standard of teaching or venue choices made for classes arranged by outside teachers.

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Discount Codes and Third party Vouchers (Groupon, Living Social,  Dealcloud)

Discount codes for multiple pole course bookings can be obtained from the Pink Kitten office. Pink Kitten reserve the right to refuse bookings where a code has been misused.

All bookings submitted with a discount code will be checked for eligibility.

Discount codes for Multi Pole Bookings ( Double Discount/ Triple Discount) should be used on one ticket only – this will produce the correct discount overall. If the discount code is incorrectly applied to the booking you will be asked to make up the difference or your booking will be cancelled.

If you sign up for a course using your third Party Voucher you will be permitted one per person other vouchers will be refused so please do not buy more than one, you may gift others to other people.

Please make sure you can attend the course you have signed up to when booking with a third party voucher as we are unable to issue any refunds or transfers.

Once a course is booked with a third party voucher, we are unable to transfer or refund your classes. We suggest if you are unable to take the place on the course that you try and sell your place to a friend or via our Facebook page.

Vouchers should be used by the expiry date of the voucher and cannot be redeemed against events more than one calendar month after the expiry date.

WE ARE UNABLE TO OFFER TRANSFERS FOR MISSED CLASSES WHERE WE HAVE BEEN INFORMED OF YOUR ABSENCE AFTER THE EVENT UNDER ANY CIRCUMSTANCE. YOU WILL HAVE FORFEITED YOUR CLASS.

 

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February 2014